Privacy

Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Certilogy collects, uses, stores, and protects your personal information when you use our platform and services.

Last Updated: July 15, 2026

1. Information We Collect

We may collect personal information such as your name, email address, phone number, organization details, account credentials, and documents submitted for verification or certification purposes.

2. How We Use Your Information

The information we collect is used to provide our services, verify certificates, improve platform performance, respond to support requests, communicate important updates, and comply with legal obligations.

3. Information You Provide

  • Create and manage your account.
  • Upload certificates and supporting documents.
  • Submit verification requests.
  • Communicate with our support team.
  • Provide feedback to improve our services.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to improve user experience, remember preferences, analyze website traffic, and enhance platform performance.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, disclosure, or loss.

6. Data Sharing

We do not sell your personal information. Your data may only be shared with trusted service providers, authorized issuing organizations, or government authorities where legally required.

7. Data Retention

Your information is retained only for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our policies.

8. Your Privacy Rights

  • Access your personal information.
  • Request correction of inaccurate data.
  • Request deletion of eligible information.
  • Update your account details.
  • Withdraw consent where applicable.

9. Third-Party Services

Our platform may contain links or integrations with third-party services. We are not responsible for the privacy practices or content of external websites.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us.

Email: info@certilogy.com